LTB Compliance

Portfolio status

Upcoming deadlines (next 14 days)

Notice	Tenant	Deadline	Days left	Next step

Overdue tasks

Task	Notice	Due

Top arrears

Generate N4s →

Property	Unit	Tenant	Owed

Notice Type

Property filter

Leases

Update Buildium

Notices

Every notice you've generated. Download the PDF, serve it to the tenant, and track its status here.

Type	For	Status	Notice date	Deadline

Progress

Every notice you've started, with each step required, what's done, and what's next — from generated through to filed at the LTB.

Tasks

Actions the system is waiting on you to complete for your notices — serve a notice, confirm service, review payment, or file with the LTB.

What to do	For	Due

Buildium integration

Billing

Invite a team member

Landlord profile

Platform admin

Standard rent-increase guideline

The current Ontario guideline. Used to pre-fill the % on N1 rent-increase notices. Update it when the province publishes the new year's rate.

%

Organization	Status	Users	Properties	Notices

Recent activity

When	Event	Entity

Help — how to use LTB Compliance

Step-by-step, using the exact button names you see in the app. Stuck? Email support.

1. Getting started (one-time setup)

Open Settings and connect your property software (Buildium): paste the Client ID and Client Secret from your Buildium API settings, then press Save & Sync.
Wait for the sync to finish — your properties, units, leases, tenants and arrears balances appear on the Dashboard.
Still in Settings, complete the Landlord profile: legal name, address, representative. This exact text is printed on every notice — check it carefully.
Balances re-sync automatically every night. You can re-run a sync from Settings any time.

No Buildium? You can still generate notices — enter amounts and dates manually on the Generate tab.

2. Generating a notice

Open Generate and pick the notice type from the dropdown. The fields for that form appear (dates, reasons, amounts).
Select the lease(s) with the checkboxes. For rent increases, confirm the per-lease New Rent (a % pre-fills it).
Tick every item in the Compliance checklist. The Generate button stays disabled until you do.
Press Generate selected, then download the PDFs from the results or the Notices tab.

Why the checklist can't be skipped: each item is a statutory requirement — an N4 with a late fee in it, or a wrong tenant name, is void at the Board. Your confirmations are stored with the notice (who, what, when) as evidence of diligence.
Why a date gets rejected: each form has a legal minimum notice period (N1/N2/N3: 90 days · N5: 20 · N6/N7: 10 · N8: 28 · N12: 60 · N13: 120). A shorter period voids the notice, so the app refuses to create it.
Why the N4 amount may differ from Buildium's balance: only rent-ledger charges count — late fees, NSF and other charges are excluded automatically because including them voids the N4.

3. Serving a notice

On Notices, press Serve on the notice.
Tick the pre-service checklist (permitted method, copy retained, certificate of service, deemed-service delay).
Recommended for hand / mail-slot / door delivery: add a proof-of-service photo — photograph the notice at the delivery location, never people. On a phone this opens your camera. Take it at the door and upload right away: the server timestamp is your evidence.
Serving by email? Only valid with the tenant's written consent. On Generate, each lease shows an Email svc chip — click it to manage consent per tenant: download each tenant's form, then upload the signed copy. Email service unlocks only once every tenant on the lease has consented (that's the law, not a bug).
Choose the method and press Serve. The status flips to SERVED, a certificate of service is recorded, and a confirm-service task is completed.
Forgot the photo? Served notices show a 📷 Photo button — it attaches to the service record afterwards (weaker evidence than at-the-door, but better than none).

Service by mail adds 5 days before the notice is considered received — the deadline math accounts for this.

4. Deadlines & tasks

Every notice creates workflow tasks (confirm service, review payment, file at the LTB) with due dates — see the Tasks tab.
Each morning at 8, owners and admins get one email listing notices with deadlines in the next 3 days and overdue tasks. No email = nothing needs you.
For an N4: if the tenant pays in full before the termination date, the notice is void by design — cancel it and move on. If not, the task tells you when the L1 can be filed.

5. Bill 60 — what happens when rules change

Bill 60 changes (7-day N4, N12 compensation waiver, 15-day review window, L1 counter-claim limits) are law but not in force until proclaimed.
We watch for proclamations. The day one lands: templates and date math flip automatically, and you get a plain-English email explaining exactly what changed.
You never need to guess which rule applies — the app always drafts under the rules in force today.

FAQ

The app won't let me generate a notice — is it broken?
Almost always it's protecting you: an unticked checklist item, a date under the statutory minimum, or an N4 with no rent arrears. The error message says which. If you believe the data is wrong, re-sync in Settings first.

The arrears figure looks lower than what the tenant owes.
Correct — it's the rent-only figure. Late fees and NSF charges can't go on an N4. You can still pursue them separately (e.g. small claims), just never on this form.

Can I edit a generated notice?
No — generate a fresh one with corrected inputs and discard the old. A hand-edited notice loses the audit trail that makes it defensible.

Who sees what?
Everyone in your organization sees the same portfolio. Owners/admins get the morning deadline email and can invite team members in Settings.

Is this legal advice?
No. LTB Compliance is workflow software. For strategy on a specific tenancy — especially N12s, N13s, or anything heading to a hearing — talk to a licensed paralegal or lawyer. Rule pages with the current law for every form: ltbcompliance.ca/rules/n4 (and /n1 … /n14).

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